Services:
Exporteller provides a platform for businesses to connect with international buyers and expand their export operations. Our services include:

• Facilitating communication between buyers and sellers
• Processing payments for orders
• Providing customer support for import or export their services or products.

Communication:
To use our services, you must contact us at hello@exporteller.com. You agree to provide accurate and complete information and to keep your account information up to date. You are responsible for maintaining the security of your communications with our team.

Prohibited activities:
You agree not to use our website for any illegal or unauthorized purpose, including:
Posting false or misleading information
Infringing on the intellectual property rights of others
Harassing or threatening other users
Engaging in fraudulent activities

Intellectual property:
All content on our website, including text, images, and logos, is the property of Exporteller or its licensors and is protected by copyright and other intellectual property laws. You may not use our content without our permission.

Limitation of liability:
Exporteller is not liable for any damages resulting from your use of our website or services. We are not responsible for the actions of buyers or sellers on our platform.

Payments:
As part of our service, we work with Stripe, a third-party payment gateway, to process payments securely. Stripe is a trusted and reliable payment processor that complies with industry-standard security measures to protect your payment information. By using our website and services, you agree to Stripe’s terms of service and privacy policy. We do not store your payment information on our servers, and we are not responsible for any issues that may arise from Stripe’s services. If you have any questions or concerns about payments or Stripe’s services, please contact us at hello@exporteller.com.

At Exporteller, we strive to provide excellent customer service and ensure that our clients receive the best possible experience. Here’s how we operate:

• Clients contact us at exporteller.com to discuss their export needs.
• We send an invitation to e-meet via Google Meet to discuss their requirements in detail.
• After reviewing the client’s needs, our account managers send a quote detailing services, scope, time of execution, and cost.
• If the client accepts the quote, they must confirm the project with their account manager.
• Once we finish our service, we send a URL so the client can make the payment via Stripe gateway.
• Payments are made once the client receives the service, so there are no refunds available.

Contact us:
We believe in transparency and open communication with our clients. Our account managers are always available to answer any questions and provide updates on the project’s progress. We use Google Meet to ensure that our clients have a seamless and efficient experience. If you have any questions or concerns about our services, please contact us at hello@exporteller.com.

We reserve the right to update these terms of service at any time. Any changes will be posted on our website.