Terms and Conditions
Last Updated: August 2026
Welcome to Exporteller LLC.
These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Exporteller LLC (“Exporteller,” “we,” “us,” or “our”), as well as the professional services provided by Exporteller LLC.
By accessing our website, contacting us, requesting a quotation, engaging our services, or otherwise doing business with Exporteller LLC, you acknowledge that you have read, understood, and agreed to these Terms.
1. About Exporteller LLC
Exporteller LLC is an international business consulting company that assists businesses, entrepreneurs, and organizations with international expansion, business development, market research, lead generation, supplier sourcing, commercial strategy, marketing, and operational support.
Our services are provided directly to clients based on their specific business needs and may vary depending on the scope of each engagement.
Exporteller LLC is not a bank, payment processor, money transmitter, financial institution, or financial intermediary, and does not hold, receive, transmit, or process funds on behalf of third parties.
2. Our Services
Exporteller LLC may provide professional services including, but not limited to:
- International business consulting
- Business development
- Commercial strategy
- International market research
- Lead generation and prospecting
- Customer acquisition support
- Supplier identification and sourcing
- International business expansion support
- Digital marketing and advertising consulting
- Sales and marketing strategy
- Operational consulting
- Talent sourcing and recruiting support
- Assistance in identifying third-party professional or operational service providers
- General consulting related to international business operations
The specific services, scope of work, deliverables, execution period, fees, and payment terms applicable to each client may be described in a quotation, proposal, invoice, service agreement, statement of work, email confirmation, or other written communication between Exporteller LLC and the client.
3. Client Engagement Process
Clients may contact Exporteller LLC through our website, email, telephone, video conference, referral, or other business communication channels.
Our typical engagement process may include:
- An initial consultation to understand the client’s business needs.
- One or more meetings or communications to assess the requested services.
- Preparation of a quotation, proposal, scope of work, or commercial offer.
- Confirmation by the client of the agreed services.
- Performance of the agreed professional services.
- Issuance of the corresponding invoice.
- Payment according to the terms stated in the invoice, proposal, quotation, or applicable service agreement.
The exact process may vary depending on the nature and scope of each project.
4. Payments
Payments for services provided by Exporteller LLC are made by bank transfer using payment instructions provided directly to the client.
Exporteller LLC does not currently process payments through its website.
Exporteller LLC does not operate an online payment gateway and does not collect or store clients’ credit card information through its website.
Payment amounts, currencies, deadlines, and other payment conditions will be specified in the corresponding invoice, quotation, proposal, or service agreement.
Unless otherwise agreed in writing, each client is responsible for any bank charges, intermediary bank fees, foreign exchange costs, or similar charges imposed by the client’s financial institution or payment provider.
Payments received by Exporteller LLC represent payment for services provided, or to be provided, directly by Exporteller LLC to its clients.
Exporteller LLC does not accept or process payments on behalf of unrelated third parties.
5. Invoices
Exporteller LLC may issue invoices electronically.
Invoices may include information such as:
- Client name or legal business name
- Description of services
- Invoice amount
- Currency
- Invoice date
- Payment due date
- Payment instructions
- Other information relevant to the commercial engagement
Clients are responsible for providing accurate billing and identification information when required.
If a client identifies an error or discrepancy in an invoice, the client should contact Exporteller LLC as soon as reasonably possible.
6. Refunds and Cancellations
Because Exporteller LLC provides professional and consulting services, refund and cancellation conditions may depend on the nature and status of each engagement.
Unless otherwise specified in writing:
Fees corresponding to services that have already been performed are generally non-refundable.
If a project is cancelled before completion, Exporteller LLC may charge the client for work already performed, costs already incurred, or other amounts agreed under the applicable quotation, proposal, invoice, or service agreement.
Any specific refund, cancellation, or termination conditions included in a separate written agreement between Exporteller LLC and the client will prevail over this section.
Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.
7. Client Responsibilities
Clients agree to provide accurate, complete, and truthful information reasonably necessary for Exporteller LLC to perform the agreed services.
Clients are responsible for:
- Providing information and documentation required for the project.
- Ensuring that information provided to Exporteller LLC is accurate and lawful.
- Responding within reasonable timeframes when information or approval is required.
- Using our services for legitimate business purposes.
- Complying with applicable laws and regulations related to their business activities.
- Paying invoices according to the agreed payment terms.
Exporteller LLC will not be responsible for delays or inability to perform services caused by incomplete, inaccurate, misleading, or late information provided by the client.
8. Prohibited Activities
Clients and website users may not use Exporteller LLC’s website or services for any illegal, fraudulent, deceptive, abusive, or unauthorized purpose.
Prohibited activities include, without limitation:
- Fraud or attempted fraud.
- Money laundering or terrorist financing.
- Misrepresentation of identity or business activity.
- Use of false or misleading documentation.
- Violation of applicable sanctions, trade restrictions, or export control regulations.
- Intellectual property infringement.
- Unauthorized access to systems or information.
- Harassment, threats, or unlawful communications.
- Activities involving illegal goods or services.
- Any activity that may expose Exporteller LLC to legal, regulatory, financial, or reputational risk.
Exporteller LLC reserves the right to refuse, suspend, or terminate services if we reasonably believe that a client or transaction may involve unlawful, fraudulent, misleading, or prohibited activity.
9. Third-Party Service Providers
As part of our consulting work, Exporteller LLC may identify, recommend, introduce, or communicate with independent third-party providers that may be useful to a client.
These may include, for example, marketing platforms, logistics providers, professional advisors, technology providers, financial institutions, payment service providers, recruiting platforms, or other independent businesses.
Unless expressly agreed otherwise in writing, these third parties are independent from Exporteller LLC.
Exporteller LLC does not control and is not responsible for the products, services, policies, decisions, fees, availability, performance, or actions of independent third-party providers.
Any agreement between a client and a third-party provider is separate from the client’s relationship with Exporteller LLC.
10. No Financial, Legal, Tax, or Investment Advice
Unless expressly stated otherwise in a separate written agreement, Exporteller LLC provides business and commercial consulting services.
Information or recommendations provided by Exporteller LLC should not be interpreted as legal, tax, accounting, investment, banking, or regulated financial advice.
Clients should consult appropriately licensed professionals regarding legal, tax, accounting, financial, regulatory, or investment matters when necessary.
11. No Guarantee of Commercial Results
Exporteller LLC works to provide professional services according to the agreed scope of each engagement.
However, business development, marketing, international expansion, lead generation, sourcing, and commercial activities inherently depend on factors outside our control.
Therefore, unless expressly agreed in writing, Exporteller LLC does not guarantee:
- A specific number of sales.
- A particular amount of revenue or profit.
- The acquisition of particular customers.
- Approval by banks, financial institutions, platforms, or third-party service providers.
- Successful entry into a particular market.
- Specific marketing or advertising results.
- Acceptance of a product or service by prospective customers.
- The performance of independent suppliers or third parties.
12. Confidentiality
During a business relationship, either party may receive confidential or commercially sensitive information from the other party.
Exporteller LLC will use reasonable measures to protect confidential client information and will use such information primarily for the purpose of providing the agreed services.
Confidential information does not include information that:
- Is publicly available through no violation of these Terms.
- Was lawfully known before disclosure.
- Is independently developed without access to confidential information.
- Is lawfully received from another source.
- Must be disclosed pursuant to applicable law, regulation, court order, or governmental request.
Additional confidentiality obligations may be established through a separate written agreement.
13. Intellectual Property
Unless otherwise agreed in writing, the Exporteller name, logo, website content, text, graphics, designs, branding, materials, and other intellectual property belonging to Exporteller LLC may not be copied, reproduced, distributed, modified, or commercially used without prior written authorization.
Intellectual property rights relating to specific client deliverables may be governed by the applicable proposal, quotation, statement of work, or service agreement.
Clients retain ownership of materials and intellectual property they provide to Exporteller LLC, subject to the limited rights reasonably necessary for Exporteller LLC to perform the agreed services.
14. Website Use
The information presented on our website is provided for general business and informational purposes.
We attempt to maintain accurate and current information, but we do not guarantee that every page will always be complete, error-free, or continuously available.
We may modify, update, suspend, or remove website content at any time.
Users may not attempt to:
- Gain unauthorized access to our systems.
- Introduce malicious software or harmful code.
- Interfere with website functionality.
- Collect information through unauthorized automated methods.
- Impersonate Exporteller LLC or another person or organization.
15. Third-Party Links
Our website may contain links to third-party websites, applications, tools, platforms, or services.
These links are provided for convenience or informational purposes.
Exporteller LLC does not control these third-party services and is not responsible for their content, privacy practices, availability, security, terms, products, or services.
Users should review the applicable terms and privacy policies of any third-party service they choose to use.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Exporteller LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the use of our website or professional services.
This may include, without limitation, loss of profits, revenue, business opportunities, data, customers, or anticipated savings.
Exporteller LLC will not be responsible for losses resulting from decisions or actions taken by independent third parties, including customers, prospects, suppliers, banks, payment providers, technology platforms, governmental agencies, logistics providers, advertising platforms, or other service providers.
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be prohibited by applicable law.
17. Indemnification
To the extent permitted by applicable law, clients agree to indemnify and hold harmless Exporteller LLC and its members, managers, employees, contractors, and representatives from claims, losses, liabilities, damages, or reasonable expenses arising from:
- The client’s unlawful use of our services.
- False or misleading information provided by the client.
- The client’s violation of applicable law.
- The client’s violation of third-party rights.
- The client’s breach of these Terms or another applicable agreement.
18. Suspension or Termination of Services
Exporteller LLC may suspend or terminate a commercial relationship when reasonably necessary, including where:
- A client materially breaches an agreement.
- Required payments are overdue.
- Required information is not provided.
- Continuing the relationship may violate applicable laws or regulations.
- Fraudulent or unlawful activity is reasonably suspected.
- The relationship exposes Exporteller LLC to unreasonable legal, regulatory, financial, or reputational risk.
Where appropriate, Exporteller LLC may provide reasonable notice before termination.
Any outstanding amounts for services already provided remain payable following termination.
19. Electronic Communications
Clients agree that business communications may take place electronically, including through email, video conferencing, messaging services, electronic documents, and other commonly used communication methods.
Electronic quotations, invoices, confirmations, and agreements may constitute valid business records to the extent permitted by applicable law.
20. Privacy
Our collection and use of personal information is governed by our Privacy Policy.
By using our website or providing information to Exporteller LLC, you acknowledge that your information may be processed as described in our Privacy Policy and as reasonably necessary to provide our services.
21. Changes to These Terms
Exporteller LLC may update these Terms from time to time to reflect changes in our services, business operations, legal obligations, or commercial practices.
The updated version will be published on our website with a revised “Last Updated” date.
Continued use of our website or services following publication of updated Terms constitutes acceptance of the updated Terms to the extent permitted by applicable law.
22. Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force to the maximum extent permitted by law.
23. Entire Agreement
These Terms, together with any applicable quotation, proposal, invoice, statement of work, service agreement, privacy policy, or other written agreement between Exporteller LLC and the client, constitute the terms governing the applicable commercial relationship.
If a separately signed agreement contains provisions that conflict with these Terms, the provisions of the separately signed agreement will prevail with respect to that engagement.
24. Governing Law
These Terms and any dispute arising from them will be governed by the laws applicable to Exporteller LLC in the jurisdiction in which the company is legally organized, without regard to conflict-of-law principles, except where applicable law requires otherwise.
25. Contact Information
For questions regarding these Terms, our services, invoices, or your relationship with Exporteller LLC, please contact us at:
Exporteller LLC
24A Trolley Square #1178
Wilmington, DE 19806-3334
United States
Email: hello@exporteller.com
Website: exporteller.com
© 2026 Exporteller LLC. All rights reserved.